Business Texting for Service Providers
Summary
European managed service provider enhanced communication services with Textable's white-label messaging platform, enabling rapid deployment of a branded app with features like CRM integration and multi-device synchronization, effectively meeting diverse customer needs.
Challenges
Customers increasingly requested a modern business messaging solution; existing market solutions were inadequate.
Solution
Business texting solution with Textable and VoIPCX using SMS, CRM integration, and API compatibility for service providers.
Outcome
Streamlined service delivery, enhanced scalability, improved continuity, and increased economic gains by launching a branded messaging app quickly without development work, meeting diverse customer needs across multiple industries.