BRI Bank reduces fraud by verifying phone numbers
APIS
NETWORK APIS
CAMARA API
SPECIALISED PROGRAMMATIC
STREAMLINING
AGENT PRODUCTIVITY
FRAUD / ID
SECURITY
RESPONSE TIME
Summary
Indonesian bank BRI used the CAMARA-based Number Verification API from Telkomsel, XLSmart, and IOH to reduce fraud by verifying phone numbers, achieving a 70% reduction in social engineering incidents.
Challenges
BRI Bank faced challenges with SMS-based one-time-passwords vulnerable to social engineering, risking unauthorized account access.
Solution
BRI Bank implemented a phone number verification solution with Telkomsel, XLSmart, and IOH using the CAMARA-based Number Verification API.
Outcome
Reduced social engineering incidents by 70%, improved authentication success by 20%, and halved login time, enhancing security, streamlining operations, and supporting strategic collaboration in the digital identity market.
Sources
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