Call forward detection lowers fraud for Currencies Direct
APIS
NETWORK APIS
CAMARA API
SPECIALISED PROGRAMMATIC
STREAMLINING
FIDELITY / COMPLIANCE
OPERATIONAL COSTS
FRAUD / ID
SECURITY
Summary
Money transfer service Currencies Direct used Sekura.id's Call Forward Detection API to lower fraud risk by detecting call forwarding, preventing potential losses and enhancing security without customer input.
Challenges
Currencies Direct faces fraud risks from call forwarding, requiring enhanced security and compliance measures.
Solution
Currencies Direct uses Sekura.id's CAMARA-based Call Forwarding Signal API to detect call forwarding, enhancing fraud protection.
Outcome
Prevented £25,000 in potential losses, enhanced fraud protection, supported compliance, and reduced remediation costs, while streamlining onboarding and maintaining customer experience fidelity.
Sources
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