Cutting-edge solutions powered by a win-win partnership
APIS
SMS
MESSENGERS / SM
CONVERSATIONAL
SPECIALISED PROGRAMMATIC
SCALABILITY
OPEN / READ RATES
RESPONSE RATES (CTR)
AGENT PRODUCTIVITY
Summary
MarTech company Sureshot, operating globally, partnered with Sinch to enhance its marketing solutions using Sinch's Conversation API, improving customer engagement and streamlining communication processes with global omnichannel messaging capabilities.
Challenges
Sureshot faced challenges with limited reach and support from their previous provider, seeking a partner for global messaging capabilities.
Solution
Sureshot enhanced its MarTech product with Sinch using Conversation API for global omnichannel messaging via SMS, MMS, and email.
Outcome
Enhanced marketing campaign effectiveness, improved customer engagement and response rates, streamlined communication processes, and scalability.
Sources
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