Conversational Intelligence
Summary
US Auto Dealers used Strolid's conversational intelligence to streamline operations, enhance tracking, and improve compliance, achieving revenue growth, increased conversion rates, and better agent productivity.
Challenges
More accurately identify customer issues and pain points at scale, and provide better solutions and sales coaching.
Solution
Conversational Intelligence solution with Strolid for Auto Dealers using vCons to standardise a compliant AI analytics and communications suite.
Outcome
Increased scalability, enhanced tracking, improved fidelity and compliance, and boosted revenue growth and conversion rates, while streamlining operations and enhancing agent productivity and operational efficiency.