Alibaba Cloud increases the reliability of mobile payments
APIS
NETWORK APIS
CAMARA API
SPECIALISED PROGRAMMATIC
CONTINUITY / RESILIENCE
REVENUE
OPERATIONAL COSTS
FRAUD / ID
SECURITY
CX SATISFACTION
RESPONSE TIME
Summary
Alibaba's Alipay mobile payment business in China used China Mobile's AaaS platform to enhance transaction reliability with the Quality on Demand API, reducing payment latency by 57% and failure rates by 90%.
Challenges
Unstable mobile connections affect 16% of Alipay transactions, causing increased latency and reduced success rates in high-traffic areas.
Solution
Alibaba Cloud enhances Alipay's mobile payment reliability using China Mobile's AaaS platform with CAMARA-based Quality on Demand API.
Outcome
Reduced average payment latency by 57% and lowered failure rate by 90%, enhancing continuity and resilience. Improved network reliability and service quality, addressing congestion and weak signals in high-traffic areas.
Sources
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