How EasyPark Group keeps millions of users informed with SMS and RCS
APIS
SMS
RCS
ENHANCED TRACKING
FIDELITY / COMPLIANCE
OPEN / READ RATES
Summary
European parking provider EasyPark Group partnered with Sinch to enhance user communication via SMS and RCS, improving engagement and satisfaction while streamlining processes and reducing operational costs.
Challenges
Enhance communication with millions of users, streamline communication processes, and reduce operational costs.
Solution
EasyPark Group implemented a communication solution with Sinch using SMS and RCS for user updates and notifications.
Outcome
Streamlined communication processes, reduced operational costs, improved user engagement and satisfaction, increased usage of parking solutions, and enhanced overall customer satisfaction.
Sources
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