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Verify API and Protection Suite

APIS
SMS
SPECIALISED PROGRAMMATIC
SCALABILITY
AGENT PRODUCTIVITY
FRAUD / ID
SECURITY

Summary

Online marketplace Vinted in the EU & USA used Vonage's Verify API and Protection Suite to reduce fraud and enhance security, maintaining a seamless customer experience with cost-effective SMS verification.

Challenges

Rising fraudulent transactions, ineffective traditional authentication methods, need for seamless user verification, and maintaining cost-effectiveness.

Solution

Vinted implemented Vonage's Verify API and Protection Suite using SMS for user authentication to reduce fraudulent transactions.

Outcome

Reduced fraud, maintained seamless customer experience, ensured cost-effectiveness with pay-on-conversion model, enhanced security, and supported scalability and operational efficiency.