Customized business process logic and workflows via API
APIS
VOICE
MESSENGERS / SM
SPECIALISED PROGRAMMATIC
ENHANCED TRACKING
OPERATIONAL COSTS
FRAUD / ID
RESPONSE TIME
Summary
A KSA fintech company used customized logic APIs and live chat to accelerate loan request processing, reducing friction and acquisition costs.
Challenges
High customer acquisition costs and friction in loan request processing in Saudi Arabia.
Solution
A Saudi Arabian fintech company uses customized logic APIs and live chat to accelerate loan request processing from voice and social media.
Outcome
Improved efficiency, reduced manual effort and customer acquisition costs, and streamlined loan processing.