Breaking Down the Language Barrier in Seconds: How Túlka Disrupts the Interpretation Space with Vonage APIs
APIS
VOICE
SMS
VIDEO
SPECIALISED PROGRAMMATIC
SCALABILITY
ENHANCED TRACKING
CONTINUITY / RESILIENCE
CX SATISFACTION
Summary
Finnish interpretation service Túlka uses Vonage's Communications Platform to deliver on-demand interpretation via video, voice, and SMS, enhancing service quality and accessibility for public sectors like hospitals and schools.
Challenges
Expand capabilities, meet customer needs, enhance service quality, streamline operations, reduce costs, ensure scalability, and improve tracking.
Solution
Túlka interpretation app uses Vonage for video, voice, and SMS communications, enabling rapid, seamless interpretation services.
Outcome
Increased accessibility and user satisfaction, enhanced service quality and reliability, streamlined operations, reduced costs, scalability, enhanced tracking, continuity, and resilience.
Sources
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