Lydia Solutions cuts fraud and increases conversion
APIS
NETWORK APIS
CAMARA API
SPECIALISED PROGRAMMATIC
STREAMLINING
CONVERSION RATE
OPERATIONAL COSTS
AGENT PRODUCTIVITY
FRAUD / ID
SECURITY
CX SATISFACTION
RESPONSE TIME
Summary
French mobile financial services platform Lydia Solutions used Vonage's Number Verification API to cut fraud and increase conversion rates, achieving a more secure user experience and lower operational costs.
Challenges
Lydia Solutions aims to reduce fraud from social engineering and improve user authentication efficiency by addressing OTP vulnerabilities.
Solution
Lydia Solutions uses Vonage's CAMARA Number Verification API for silent authentication via mobile operators' data to reduce fraud.
Outcome
Reduced fraud, increased conversion rates, and lowered total cost of ownership through greater efficiency. Enhanced user experience and security, virtually eliminating social engineering attacks and reducing latency by up to 50%.
Sources
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