G2A Protects Customer Accounts with Vonage APIs and Two-Factor Authentication
APIS
NETWORK APIS
SMS
SPECIALISED PROGRAMMATIC
STREAMLINING
ENHANCED TRACKING
FRAUD / ID
CX SATISFACTION
RESPONSE TIME
EMPLOYEE SATISFACTION
Summary
Global digital gaming marketplace G2A partnered with Vonage to enhance security and communication using APIs, improving transaction safety and customer experience with two-factor authentication and real-time notifications.
Challenges
Enhancing security and communication systems, implementing two-factor authentication, detecting suspicious activities, and managing security alerts efficiently.
Solution
G2A implemented a security solution with Vonage using Verify, SMS, Number Insight, and Virtual Numbers APIs for communication.
Outcome
Streamlined security processes and enhanced transaction safety, improving customer experience and satisfaction. Enhanced tracking and fraud prevention, ensuring a secure, user-friendly marketplace with efficient issue response.
Sources
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