Healthcare, medicine, telemedicine, hospitals, clinics etc, whether public or private.
Showing all 8 case studies
Comms Channel Consolidation
Sep 20, 2025
UK-based SIM-only network Smarty used Cisco's Webex Connect to integrate SMS, email, and RCS Business Messaging, achieving a 500% increase in campaign engagement and a 70% 5-star Trustpilot rating.
Branded Calling and Number Reputation for Outbound Calls
Sep 20, 2025
US healthcare provider Finvi used Numeracle's Entity Identity Management platform to enhance patient outreach by improving call delivery and trust, achieving increased call connection rates and signif...
Alarm Management & Signaling Conversion API
Sep 20, 2025
European alarm management provider Skyresponse used iotcomms.io's Alarmbridge Service API to seamlessly convert analogue to digital protocols, enhancing efficiency and reliability across healthcare, s...
Notifications via Voice and SMS
Sep 20, 2025
Healthcare platform Oladoc in Pakistan used Infobip's SMS and Voice solutions to improve patient engagement, achieving a 25% cost reduction, 5% revenue increase, and 10% higher appointment show-up rat...
Video API
Sep 20, 2025
Global healthcare booking platform DocPlanner used Vonage's Video and Messages API to enhance telehealth services, improving appointment processes, reducing no-shows, and boosting patient engagement a...
WhatsApp, RCS Business Messaging, Voice, Instagram Messaging
Sep 20, 2025
Indian digital healthcare platform Apollo 24|7 used Infobip's omnichannel communication, including WhatsApp, to enhance patient engagement, achieving a 95% delivery rate and 72% revenue increase, impr...
Appointment Reminders and Management via SMS
Sep 20, 2025
UK hospitals, Cambridge Hospitals Trust, used Cisco's SMS appointment management system to streamline reminders, reducing missed appointments by 27% and improving patient satisfaction with timely noti...
WhatsApp and RCS for customer service in a single inbox
Sep 20, 2025
South Africa medical clinic Skin Renewal implemented Mobile Service Cloud, enhancing patient engagement and satisfaction, improving efficiency, and personalizing care.
