European telecommunications company Proximus used Sinch's Chatlayer.ai to automate customer support, reducing operational costs and improving response times, which increased customer satisfaction and ...
Customized business process logic and workflows via API
Sep 20, 2025
A KSA fintech company used customized logic APIs and live chat to accelerate loan request processing, reducing friction and acquisition costs.
SMS and WhatsApp Business for Notifications and Customer Engagement
Sep 20, 2025
Libyan payments company DinarPAY used Infobip's SMS and WhatsApp solutions to expand its customer base by 50%, achieving a 70% success rate in query resolution and serving over 40,000 customers.
Omni-channel customer support via one platform
Sep 20, 2025
Digital marketplace Beam&Go in APAC partnered with Infobip to unify communication channels, improving agent response times by 100% and reducing operational costs by 30%, enhancing customer experiences...
BRI Bank reduces fraud by verifying phone numbers
Sep 20, 2025
Indonesian bank BRI used the CAMARA-based Number Verification API from Telkomsel, XLSmart, and IOH to reduce fraud by verifying phone numbers, achieving a 70% reduction in social engineering incidents...
EASY BUY verifies phone numbers to secure transactions
Sep 20, 2025
Thai financial services provider EASY BUY used True Business's CAMARA-based Number Verification API to secure transactions on its Umay+ app, enhancing security and customer experience while simplifyin...
OTP Banka prevents phishing with network-based authentication
Sep 20, 2025
Serbian bank OTP Banka enhanced security with IPification's CAMARA Number Verification API, preventing phishing and improving user experience by verifying mobile IDs, ensuring secure and effortless mo...
Alibaba Cloud increases the reliability of mobile payments
Sep 20, 2025
Alibaba's Alipay mobile payment business in China used China Mobile's AaaS platform to enhance transaction reliability with the Quality on Demand API, reducing payment latency by 57% and failure rates...
Number Verification API Tiger Brokers upgrades its authentication process
Sep 20, 2025
Online trading platform Tiger Brokers in Singapore used IPification's Number Verification API to enhance authentication, improving security and user experience. This led to a 58% increase in mobile re...
French operators team up to fight fraud
Sep 20, 2025
French telecom operators Bouygues Telecom, Free, Orange, and SFR launched CAMARA APIs, enabling financial institutions to enhance fraud prevention and identity verification, improving security and red...
ABA Bank delivers seamless authentication and registration
Sep 20, 2025
Cambodian bank ABA Bank used IPification's Number Verification API to enhance authentication and registration, increasing mobile banking security and supporting digital economy growth by eliminating o...
In-Call biometric authentication via voice and face
Sep 20, 2025
APAC banks enhanced security with Radisys' biometric solution, using voice and facial authentication to eliminate passwords, increasing security and reducing the impact of forgotten or stolen password...
Financial Services Compliance API
Sep 20, 2025
Global financial services used Speechmatics' Speech API for compliance monitoring, ensuring accurate transcription of verbal communications, enhancing operational efficiency, and maintaining security ...
Omni-channel automation with personalized messaging
Sep 20, 2025
Eastern European financial holding company Management Financial Group (MFG) used Infobip's unified communication platform to centralize customer communications, increasing open rates by 20%, response ...
Omni-channel conversational marketing
Sep 20, 2025
French life insurance company Covéa Group used Infobip's omni-channel conversational marketing, incorporating WhatsApp to enhance customer engagement and conversion rates, achieving a tenfold increase...
Automated ID Verification for Know Your Customer (KYC)
Sep 20, 2025
Indian mobile payments company enhanced KYC with EnableX's video API, improving customer onboarding efficiency and satisfaction while reducing operational costs and fraud risk through secure, remote i...
WhatsApp Chatbot
Sep 20, 2025
Domino's Pizza in Holland streamlined recruitment by using CM.com's WhatsApp chatbot, increasing job applications by 40% and enhancing efficiency for recruiters and candidates.
WhatsApp Marketing
Sep 20, 2025
Non-profit healthcare organization Salud Digna in Mexico used Sinch's WhatsApp Business API to enhance patient communication, significantly improving engagement and satisfaction, with a 70% increase i...
Multi-lingual Self-Service with Agent Escalation via WhatsApp Chatbot
Sep 20, 2025
Payroll service provider Edenred UAE used Infobip's cloud contact center and multilingual WhatsApp chatbot to handle increased customer support demand, achieving a 96% decrease in wait times and signi...
AI Virtual Assistant
Sep 20, 2025
US-based insurance agency Goosehead Insurance partnered with Vonage to integrate AI Virtual Assistant, enhancing client engagement and communication efficiency, increasing appointment booking rates to...
Omni-channel conversational AI chatbot for customer service
Sep 20, 2025
UK-based Radius Payment Solutions, specializing in vehicle payment solutions, used CM.com's Mobile Service Cloud and WhatsApp to enhance customer service, improving engagement and operational efficien...
Branded messages for OTP, Alerts and other Account Notifications
Sep 20, 2025
A multi-national bank used Cisco's branded messages for OTP, alerts, and notifications to improve service quality and security across SMS communications, enhancing customer satisfaction and streamlini...
Lydia Solutions cuts fraud and increases conversion
Sep 20, 2025
French mobile financial services platform Lydia Solutions used Vonage's Number Verification API to cut fraud and increase conversion rates, achieving a more secure user experience and lower operationa...
Scam Signal API Vodafone implements scam signal API
Sep 20, 2025
UK banks used Vodafone's Scam Signal API to enhance fraud detection by 30%, reducing false positives and improving security and trust in financial transactions.
Sri Lankan mobile operators commit to launching Open Gateway APIs
Sep 20, 2025
Sri Lankan mobile operators Airtel, Dialog, Hutch, and Mobitel are using CAMARA-standardised One Time Password SMS API to enhance digital security and prevent fraud, supporting financial inclusion and...
SIM Swap API UK bank detects SIM swaps at scale in real time
Sep 4, 2025
A UK bank used Sekura.id's CAMARA SIM Swap API to detect SIM swaps in real-time, reducing fraud exposure and improving customer experience with faster onboarding and fewer false declines.
Leading lender steps up detection of fraudulent digital loans
Sep 4, 2025
European credit provider enhanced fraud detection using CAMARA-based Know Your Customer Match and SIM Swap APIs, reducing broker fraud by 70%, improving compliance, and building trust in digital lendi...
Currencies Direct strengthens customer onboarding
Sep 4, 2025
International money transfer provider Currencies Direct used Sekura.id's CAMARA-based Know Your Customer Match API to enhance customer onboarding, reducing fraud and onboarding costs while increasing ...
Call forward detection lowers fraud for Currencies Direct
Sep 4, 2025
Money transfer service Currencies Direct used Sekura.id's Call Forward Detection API to lower fraud risk by detecting call forwarding, preventing potential losses and enhancing security without custom...
