Communications API solution_type

Showing all 20 case studies

Cymba achieved a 50% uplift in response rates with RCS, elevating engagement to and for its charity partners.

Sep 20, 2025

UK fundraising platform Cymba partnered with CM.com to integrate SMS and RCS, achieving a 50% uplift in response rates and improving donor engagement and operational efficiency for charity partners.

Unlocking valuable voice data to deliver improved caller experiences

Sep 20, 2025

Voice analytics company Prosodica, a Vail Systems subsidiary, used Speechmatics' speech-to-text technology to enhance contact center experiences, improving efficiency and customer service by analyzing...

Breaking Down the Language Barrier in Seconds: How Túlka Disrupts the Interpretation Space with Vonage APIs

Sep 20, 2025

Finnish interpretation service Túlka uses Vonage's Communications Platform to deliver on-demand interpretation via video, voice, and SMS, enhancing service quality and accessibility for public sectors...

Como Empowers Better Customer Engagement with Vonage APIs

Sep 20, 2025

Global customer engagement solution Como partnered with Vonage to enhance communication for over 1,000 businesses in 30+ countries, improving customer connections and supporting digital transformation...

Chatlayer.ai

Sep 20, 2025

European telecommunications company Proximus used Sinch's Chatlayer.ai to automate customer support, reducing operational costs and improving response times, which increased customer satisfaction and ...

SIPRec and IVR API for Public and Private Cloud Environments

Sep 20, 2025

European telecom provider Telia partnered with iotcomms.io to enhance its ACE contact center with a cloud-based SIPRec Recording and IVR solution, improving scalability and responsiveness for better c...

WhatsApp Business API

Sep 20, 2025

Pakistani telco Jazz used Infobip's WhatsApp Business API to enhance customer service, reducing operational costs by 32% and improving efficiency and satisfaction through automated self-service option...

Kiwi.com Keeps in Touch with Customers on the Fly with Vonage

Sep 20, 2025

Travel tech company Kiwi.com uses Vonage's SMS API in Asia to maintain real-time customer communication, enhancing satisfaction and engagement by reducing support calls and ensuring reliable message d...

SMS for Driver Connectivity

Sep 20, 2025

Car manufacturer BMW Group globally enhanced driver connectivity and internal communications using CM.com's SMS technology, ensuring reliable service for emergency calls and logistics, improving custo...

SMS and WhatsApp Business for Notifications and Customer Engagement

Sep 20, 2025

Libyan payments company DinarPAY used Infobip's SMS and WhatsApp solutions to expand its customer base by 50%, achieving a 70% success rate in query resolution and serving over 40,000 customers.

Alarm Management & Signaling Conversion API

Sep 20, 2025

European alarm management provider Skyresponse used iotcomms.io's Alarmbridge Service API to seamlessly convert analogue to digital protocols, enhancing efficiency and reliability across healthcare, s...

Video API

Sep 20, 2025

Global healthcare booking platform DocPlanner used Vonage's Video and Messages API to enhance telehealth services, improving appointment processes, reducing no-shows, and boosting patient engagement a...

WhatsApp, RCS Business Messaging, Voice, Instagram Messaging

Sep 20, 2025

Indian digital healthcare platform Apollo 24|7 used Infobip's omnichannel communication, including WhatsApp, to enhance patient engagement, achieving a 95% delivery rate and 72% revenue increase, impr...

Notifications via Viber with SMS backup

Sep 20, 2025

European parcel delivery company DPD used Infobip's Viber notifications with SMS backup in Slovenia and Croatia, improving delivery success rates, customer satisfaction, and reducing operational costs...

Avon Morocco: 50% more sales representative activations thanks to Infobip’s SMS

Sep 20, 2025

Cosmetics company Avon Morocco used Infobip's SMS solutions to enhance recruitment, achieving a 50% increase in sales representative activations.

Rubix Opts for EnableX Video API for a Secure Video KYC

Sep 20, 2025

Indian credit risk business Rubix Data Sciences used EnableX's video API for a secure video-based KYC process, enhancing efficiency, reducing costs, and improving customer onboarding and security comp...

Randstad quickly and reliably sends text messages to job seekers via the platform of CM.com.

Sep 20, 2025

Recruitment firm Randstad Belgium used CM.com's SMS platform to enhance its recruitment process, improving operational efficiency and communication reliability by promptly notifying job seekers about ...

How EasyPark Group keeps millions of users informed with SMS and RCS

Sep 20, 2025

European parking provider EasyPark Group partnered with Sinch to enhance user communication via SMS and RCS, improving engagement and satisfaction while streamlining processes and reducing operational...

Cutting-edge solutions powered by a win-win partnership

Sep 20, 2025

MarTech company Sureshot, operating globally, partnered with Sinch to enhance its marketing solutions using Sinch's Conversation API, improving customer engagement and streamlining communication proce...

How Dribbble improved connection & scalable sending with Mailgun

Sep 20, 2025

US design marketplace Dribbble partnered with Mailgun to improve email deliverability and open rates, enhancing designer-client connections with responsive support, scalability, and cost-effectiveness...